FAQs
What services do you offer?
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Art With Robots creates high-end 3D printed and hand-finished collectibles, statues, and art objects inspired by pop culture, games, and original designs. Each piece is produced in small batches or made-to-order, with a focus on sculpt quality, surface finish, and presentation.
How do I get started?
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Browse the shop and choose the piece and tier that fits you best—DIY kit, ready-to-paint, or fully painted Collector Edition. Place your order, and production begins shortly after. If you have questions before ordering, feel free to reach out using the contact form—or find us on socials.
What makes you different?
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Every piece is produced, finished, and inspected by hand in my studio—not mass-manufactured. I focus on sculpt fidelity, clean prints, thoughtful assembly, and premium paint finishes. You’re buying a collectible made with the care of fine art, not factory merch.
How can I contact you?
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You can reach us anytime via our contact page, email, or on socials. We aim to respond quickly—usually within one business day.
What does “Made to Order” mean?
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Made to Order (MTO) items are produced after your order is placed. This allows for higher quality control and multiple tier options, but it also means production time before shipping. Estimated timelines are based on order backlog.
How long does production take?
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Production time varies by size and tier. Most orders ship within 2–8 weeks, depending on queue volume and finish level. Collector Editions may take longer due to painting and curing time.
Do you ship internationally?
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Yes. Worldwide shipping is available and calculated at checkout. Free shipping is offered on qualifying lower-48 U.S. orders when noted on the product page.
Can I request a custom piece?
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Custom projects are considered on a limited basis. If you’re interested in a custom scale, finish, or concept, use the contact form with details and references.
Can I cancel or change my order?
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Because items are made to order, cancellations or changes are only possible before production begins. Once printing or finishing has started, orders cannot be modified.
Care & Cleaning
How should I display my collectible?
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Display your piece indoors, on a stable, level surface away from direct sunlight. Prolonged UV exposure can cause subtle color fading over time, especially on hand-painted finishes.
How do I clean my statue?
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Use a soft, dry brush or microfiber cloth to remove dust. For detailed areas, compressed air or a clean makeup brush works well. Avoid water, solvents, or cleaning chemicals, as they can damage paint and resin.
Are these pieces fragile?
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Yes—these are detailed resin collectibles, not toys. Thin parts, weapons, hair strands, or accessories should be handled with care. Always lift the piece from its base rather than extended elements. We generally do NOT use protective varnishes for statues as they alter the appearance of specialty paints and finishes, so take care when handling. Tabletop miniatures for gaming WILL have protective varnish.
Can I display it outdoors?
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No. These pieces are intended for indoor display only. Outdoor exposure to heat, moisture, and UV light can cause warping, discoloration, or surface degradation.
What should I do if a piece arrives damaged?
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If your order arrives damaged, contact us within 48 hours with photos of the packaging and the item. We’ll work with you to resolve the issue as quickly as possible.
Will resin warp over time?
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High-quality ABS-like resin is durable, but extreme heat (such as near radiators, fireplaces, or in hot cars) can cause warping. Room-temperature indoor environments are ideal.